My experience with Tomasz was A1 from start to finish. I was unsure whether to resurface our otherwise excellent bath or bite the bullet and replace it. I was technically ignorant and unsure how to select a quality, value for money professional. I spoke to several suppliers and Tomasz was by far the most responsive, open and informative without being at all pushy and inspired confidence, so rather warily, I agreed his not the cheapest, but competitive quote.
I need not have worried, Tomasz communicated excellently before the day of the work, turned up at our house at the promised time, was as outgoing, relaxed whilst every bit as friendly and professional in person as he was on the phone. We discussed and agreed the options to get the best result and a Tomasz got on with the work very industriously. Tomasz was very keen to explain his process and to ensure my satisfaction with the end result. Everything was well protected and there was absolutely no residual mess.
Obviously, the final test will be how well the bath actually lasts which I do not know yet, and how well Tomasz responds if there are any issues. The finish appears to be excellent and Tomasz gave good advice how to maintain it in the best shape for as long as possible. Tomasz provided a two year guarantee in writing and I have confidence he would respond well if a problem arises.